Once approved and dispatched, Amazon manages the transport of the shipment.
For tracking issues, delays, or transit queries, contact Amazon directly at c2s2-customer-service@amazon.co.uk. Any communications with Amazon should list your Merchant ID and the FBA reference.
Amazon has requested that sellers contact Amazon support for guidance during shipment creation rather than directing these queries to AVASK.
If Amazon support is unable to assist, submit a ticket to AVASK including the Amazon case reference, case status, and latest Amazon response. Requests without this information may be closed.