FAQs: Expert Guidance at Your Fingertips

AVASK Help centre

• Introducing our new eBay API
• France E-Invoicing (2026) - What is changing?
• Having Trouble Viewing Articles? Here's How to Fix It
• Understanding Ticket Statuses
• Need Help? Submit a Support Ticket to the AVASK Team
• How to Access the AVASK Help Centre and View Your Tickets

VAT - General information

• Italian VAT Guarantee Requirement for Non-EU Companies | €50,000 Guarantee Requirement
• Changes to EU B2C Imports under €150
• Penalty Appeals - Self Serve Clients
• Registration FAQ
• Amazon Communication - UK VAT Numbers - Self Serve Clients
• Spanish Model 390 Filings

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Cost of Goods

• Cost of Goods Updates - New features now live!
• What are 'Cost Of Goods' (COGS) ?
• Why do I need to provide Cost of Goods(COGs)?
• Why am I unable to submit my Cost of Goods?
• How to Provide Your Cost of Goods (COGS) to AVASK?
• Why are there products on our COGs list that we no longer sell?

EPR

• PPWR - EU Packaging and Packaging Waste Regulation
• EPR FAQs
• EPR- Extended Producer Responsibility
• EPR Registration
• EPR Registrations - Client Portal
• ES EPR - Digital Certificate

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AVASK Billing

• Get your multicurrency account with WorldFirst today!
• How to cancel an invoice and lift account restrictions
• Refund Process
• Error Message When Clicking "Pay Now" Button
• Billing Information
• Payments to AVASK

Other requirements

• Product Compliance and Responsible Person